FAQ | CarLabImmo | CARLABIMMO

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Pricing & orders
- How many emulators should I buy to get a discount?
  - We give discount on wholesale purchases from 20 pieces of emulators.
    If you need such amount or more, please contact one of our sellers.
General
- What is Julie emulator?
  - Julie Universal Car Emulator is a wide-use tool for anyone working with car electronics. It enables you to:
    - remove or replace original immobilizer signal
    - replace the ESL signal (Electronic Steering Column Lock)
    - simulate seat occupancy on the passenger's seat
    - check the correct functioning of the instrument cluster ('dashboard','tacho') before installing it in the car
    See all solutions in the instruction manual: Julie Manual
- How can I select programs in JULIE Emulator?
  - Programs in Julie Emulator can be selected by soldering jumpers on the emulator's plate according to the jumper configuration for a given program - follow the steps in the instruction manual.
- Checking the version of Julie Emulator
  - Julie Emulator with a green emulator plate: You can find the version number printed on the pamphlet inside the packaging.
    Julie Emulator with a black emulator plate: You can check the version number by connecting the emulator to power supply and counting the blue LED flashes - watch video
- How do I know that the emulator is working correctly?
  - After doing the procedure according to the instruction manual, check if Julie has been successfully installed by observing the flashing pattern of the blue LED on the emulator - watch video
- Can I use Julie Emulator multiple times?
  - Programs in Julie Emulator can be selected for an unlimited number of times, e.g. for diagnostics purposes.
    If you want to proceed with the repair, most of the procedures require leaving Julie Emulator in the ECU/car, except for a small number of solutions that don't require leaving the emulator inside.
- Does Julie have any guarantee?
  - Yes, every Julie Emulator is covered by a one year guarantee.
- What does "The Seat Occupancy Program without installed child seats" mean?
  - It means that if you want to try JULIE Emulator in your car, you aren't supposed to have child seat installed in front seat.
- Installing Julie
  - To install Julie, please follow the steps found in the instruction manual.
    You can check if Julie has been successfully installed by observing the flashing pattern of the blue LED on the emulator - watch video
- What can Julie do?
  - Julie enables you to:
    - remove or replace original immobilizer signal
    - replace the ESL signal (Electronic Steering Column Lock)
    - simulate seat occupancy on the passenger's seat
    - check the correct functioning of the instrument cluster ('dashboard','tacho') before installing it in the car
    See all solutions in the instruction manual: Julie Manual
- What additional tools do I need?
  - You can see the list of tools recommended by CarLabImmo Tech Team here: Recommended tools
- How can I buy JULIE Emulator?
  - You can buy original CarLabImmo products:
    - in our Online Shop
    - from our Official Distributors
    - on our Ebay auctions
Troubleshooting
- I don't know how to read CS and MAC addresses
  - You can read CS and MAC values using:
    - AVDI tool by Abrites
    - XCAN UHDS tool by Smok
    For more information, please check:
    - Julie - instruction manual for PCR2.1
    - Julie - tutorial video for PCR2.1
    If you still have problems, please contact our Tech Team on CarLabImmo Technical Forum. Make a post describing your problem and if our experts agree, you could send your ECU to us and we'll do it for you. The service is free. You will only have to cover the costs of shipping and Julie Emulator. And if you already have Julie Emulator, send it with the ECU and only cover the costs of shipping.